THE PROFESSIONAL DIPLOMA IN THERAPEUTIC COACHING -
TERMS OF PURCHASE
I am so excited that you are planning to step into The Certified Professional Diploma in Therapeutic Coaching.
Before you buy the programme there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me.
Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.
Lucy
The terms and conditions set out below apply to your purchase of ‘The Certified Professional Diploma in Therapeutic Coaching’ offered by The Therapeutic Coaching Academy.
Please read them carefully as they affect your rights and liabilities under law and set out the terms under which I provide services to you, as purchaser of the Certified Professional Diploma in Therapeutic Coaching. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived.
Course Outline
The Professional Diploma in Therapeutic Coaching teaches a range of therapeutic approaches as well as coaching to enable your embodiment and competence as a certified Therapeutic Coach.
Course Specifics
Following your successful purchase of the Diploma you will receive access to our online platform where you will, on a module by module basis, find a workbook for each of the core modules, recordings of all live learning sessions and a library of tools and information. You will also receive regular emails containing your joining instructions for your weekly live learning sessions.
You do not have to attend each and every live learning session, however, we expect 90% attendance for the successful completion of your Diploma.
Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.
Payment Terms
The cost of the programme is £7,497 for payment in full, we also offer instalment options and all purchases are final. (Please see below for details about refunds).
Support
The aim of The Therapeutic Coaching Academy is that you are able to access the course material with ease. Should you require technical support in respect of any access to the Diploma, we are happy to help you to get up and running. Please email [email protected] and you will receive a reply between Monday to Friday from 9am until 5pm. We aim to respond to you within two hours if you email during those hours.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. We will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information.
Please be aware that all live learning sessions will be recorded and your name and video will be captured. The recordings of the training will be kept and made available to others on the programme and nobody else. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group.
For more detail on how we manage your data you can view my/our privacy policy here: https://www.therapeuticcoachingacademy.com/privacy-policy
Refunds and Cancellation
In purchasing the Diploma programme you are waiving your rights to a refund unless the statutory circumstances for refunds are met.
Should you have any concerns or questions please contact me on [email protected]
Intellectual Property
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with The Therapeutic Coaching Academy. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.
Feedback and Complaints
If you have any feedback about the course please do share it with us. It is always great to receive words of praise and also helpful to get constructive comments. We believe that you will love this programme as much as I do but if you would like to make a complaint this should be made to made in writing to [email protected]
General
Throughout the programme, Lynsey, our Online Business Manager,will be available by email Monday to Friday between 9am and 6pm. She will respond as soon as possible and within 48 hours during the hours stated.
We intend to rely on the written terms set out in these terms and conditions in respect of the programme delivered to you. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.